iMac Support

Academic Computing

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Welcome to the 🍎 Environment

🐝🐝Welcome Fellow Yellow Jackets🐝🐝

 

Say hello to the future with the deployment of iMac desktops and Macbook Airs. This page is designed for new users and anyone who may need a refresher to the IOS World. Please feel free to download training material and useful tips to pave the way for everyone to be a super user to iMacs❗️❗️

Mac Computers

Get help using 'Mac Computers'

  • iMac Desktop🖥

    Learn how to navigate the iMac desktop with the training videos provided below. 
    Name Description Status Source
    Customizing Dock Menu

    Learn how to customize dock menu by dragging and dropping applications on to task bar.

         		Required Customizing Dock Menu.mov Edit Customizing Dock Menu Delete Customizing Dock Menu
    Use Virtual Desktops

    Learn the usage of virtual desktops and Mac keyboard shortcuts for fast and easy navigation. 

         		Required Usage of Virtual Desktops.mp4 Edit Use Virtual Desktops Delete Use Virtual Desktops
    Enable "Right-Click"

    Learn how to enable the well known "right-click" to have quick access to task menu.

         		Required How to enable %22right-click%22 on mouse.mov Edit Enable "Right-Click" Delete Enable "Right-Click"
    Changing Colors of Folders

    Learn how to change the colors of folders on desktop.

         		Required Changing Colors of Folders.mp4 Edit Changing Colors of Folders Delete Changing Colors of Folders
    Hot Corners

    Learn how to enable and use Hot Corners. 

         		Required Hot Corners.mp4 Edit Hot Corners Delete Hot Corners
    Screen Shot/Recording

    Learn how to effectively screenshot and screen record using your snipping tool. The keyboard shortcut is "cmd+shift+5"

         		Required Screenrecord.mp4 Edit Screen Shot/Recording Delete Screen Shot/Recording
    Showing File Options in Apple Menu

    Learn how to locate apple menu and recognize the file options for current running application.

         		Required File Options.mp4 Edit Showing File Options in Apple Menu Delete Showing File Options in Apple Menu
    Navigate iMac/Airbook Desktop

    Learn how to navigate your new iMac/Airbook desktop. Learn the key differences between Microsoft Windows and Apple interface and applications. Great for beginners and someone who has little to none experience with Apple devices. 😁

         		Required Airbook Desktop.mp4 Edit Navigate iMac/Airbook Desktop Delete Navigate iMac/Airbook Desktop
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Customizing Dock Menu

    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Safari (Browser)🎯

    Learn how to navigate Safari app on iMac desktop with the training videos provided below. This is the built in browser; also the equivalence to internet explorer.
    Name Description Status Source
    Using MS 365 via Browser

    Learn how to log into Microsoft 365 through web browser (Safari).

         		Required Logging into MS 365 via Browser.mp4 Edit Using MS 365 via Browser Delete Using MS 365 via Browser
    Open new tab on Safari

    Learn how to open a new tab on Safari and the Mac shortcut for this action.

         		Required Opening new tab on Safari.mov Edit Open new tab on Safari Delete Open new tab on Safari
    Request Leave via J1Web

    Learn how to request leave via J1web on My Allen.

         		Required Requesting leave via J1Web.mov Edit Request Leave via J1Web Delete Request Leave via J1Web
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • MS Office Applications🤗

    This sections helps users understand the basics on using MS applications. 
    Name Description Status Source
    Downloading MS 365 Apps

    This video teaches the user how to download MS 365 applications onto the desktop

         		Required Downloading MS 365 Apps.mov Edit Downloading MS 365 Apps Delete Downloading MS 365 Apps
    Creating "Rules" for Outlook

    This video teaches the user how to create rules on outlook for better organization on Outlook email client.

         		Required Creating %22Rules%22 for Outlook.mov Edit Creating "Rules" for Outlook Delete Creating "Rules" for Outlook
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

iMac Support Chat

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    User Name Complete chat history Chat date and time

    Resources

    Get help using 'Resources'

    • Instructions

      Reset Password
      Required
      Reset MyAllen Password.docx
      While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

    • Wi-Fi Connectivity

      Connecting to AllenUWireless (Windows)
      Required
      Connecting to AllenUWireless (Windows).pdf
      Connecting to AllenUWireless (MacOS)
      Required
      Connecting to AllenUWireless (MacOS).pdf
      While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

    • Acer Chromebook Tablet

      Chromebook Quick Setup Guide
      Required
      Chromebook Setup Guide.pdf
      Chromebook User Manual
      Required
      User Manual_Acer_1.0_A_A.pdf
      While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.