Financial Aid Counselor

Allen University


Financial Aid Counselor


Under the general direction of the Director of Financial Aid, the Financial Aid Counselor is responsible for assisting in the administration of Title IV, State, institutional and private funds made available to students in the form of scholarships, grants, loans, and employment, and managing the default portfolio.




  • Administers the borrower delinquency and default prevention/management program for the University;
  • Interpret federal, state and University regulations and policies to determine eligibility for federal, state, and institutional financial assistance.  Award financial aid and conduct a wide range of activities necessary for the processing, tracking and delivery of grants, loans, and scholarships.
  • Review student aid applications for completeness, collect required documentation to meet federal and institutional requirements while using electronic tools to notify students of individual requirements and to track receipt of documents and completion of student eligibility requirements. Track all incoming documents for processing into the PowerFaids system; compose and mail routine letters; and responds to inquiries.
  • Perform federally mandated verification and need analysis processes and correction of student data by visual analysis of parent and student tax returns and other verification documents. Use electronic tools to recalculate eligibility and to resubmit data to the federal processor when required by regulations.
  • Determine initial or recalculated eligibility for a variety of federal and state financial aid programs, make awards from each program based on student eligibility, availability of funds and institutional awarding policies; place students in Federal Work Study assignments and monitor earnings; perform direct lending processes as assigned.
  • Provide counseling to perspective and enrolled students and parents regarding the financial aid process and the proper application steps to secure financial aid, scholarships, and alternative funding sources to meet educational cost. 
  • Contribute to the University’s recruitment/retention efforts through campus outreach, high school visitation, college fairs and alumni activities.  
  • Serve as liaison between financial aid and other campus offices regarding financial aid processing and administration.
  • Maintains records of student work-study contracts, required signatures, and accompanying identification, and tracks the number of hours worked and amount of money earned by each student employed through the Federal Work Study Program of the University;
  • With minimum of instructions, initiates correspondence on a variety of matters; composes letters and e-mail with explanations or clarification;
  • Work with ECMC to manage the default portfolio
  • Other duties as assigned




Master’s degree or equivalent. At least two years in a college financial aid office and/or related college department and in student loan default management within federal and state student financial aid programs including knowledge of U.S. Department of Education rules and regulations; knowledge of Title IV program fund regulations; knowledge and understanding of cohort default rate management and student loan repayment options, and current tax regulations in relation to financial aid. Experience with institutional awarding strategies in the context of enrollment and retention goals at a private college and knowledge of PowerFaids and Jenzabar a plus. 

Campus Police Officer

Job Summary:
The Campus Police Officer will provide law enforcement, security, public safety and traffic services in a community policing environment.
This position is a sworn law enforcement officer under general supervision, provides advanced professional law enforcement skills in preventing and investigating violations of the law, University rules and regulations.


Job Description:

  • Conducts patrols of specific assigned areas of the campus or the entire campus on foot and in a patrol vehicle responding to each need for public safety service that is brought to their attention through their observation, personal contacts or by communications from the dispatcher.
  • Conducts preliminary investigations of complaints and assists with supplemental investigations as assigned. Completes appropriate department reports on all complaints and results of investigations following department policies, procedures and protocols. Properly processes and stores evidence and other property.
  • Opens, closes, and secures facilities (pro-active security), controls access, responds to alarms, inspects facilities and initiates work orders for inoperative or faulty security and safety equipment. Detects suspicious activity with the purpose of prevention of crime and apprehension of criminals.
  • Directs traffic, assists motorists, conducts personal escorts and financial escorts, provides public safety services and crowd control at special events and campus activities, participates in crime prevention and crime reduction programs, attends community meetings on problem resolution and service support representing the department.
  • Maintains positive and effective public relations in support of the department and university while in the performance of their duties.
  • Enforces all applicable laws, university regulations, department policies and procedures. Makes arrests in accordance with state law and pursuant to departmental policy. Investigates and reports all complaints, incidents and accidents. Conducts traffic and parking enforcement.
  • Performs emergency services to include but not limited to first-aid, CPR, AED, responding to fires and fire alarms, correcting and/or reporting fire and safety hazards, responding to disasters, severe weather problems and other emergency incidents.
  • Participates in orientation training, in-service, field training, and off campus training programs to enhance their professional skills and performance as may be required by the SC Criminal Justice Academy and/or the Chief of Police.
  • Completes additional tasks as assigned by the supervisor which may include assignments to other duties such as dispatcher, office work, community service staff functions, work in plain clothes assignments, participate in stakeouts or assist training officer(s).
  • Completes performance review process with supervisor/employees to understand job performance expectations and how they fit into the department and university goals.
  • Communicates openly and recognizes contributions of co-workers and supervisor.
  • Pursues professional development to keep pace with demands for services and information; including maintaining up to date information about the department and university. Completes training requirements set by the S.C. Criminal Justice Academy.
  • Function as a team member of the Division of Student Affairs professional staff in the development and implementation of processes necessary to accomplish the goals and philosophy of the division and the university.
  • Performs other duties as assigned.



Bachelor’s degree required. Must have a valid SC Driver's License with a good driving record.  Acceptable background investigation required. Successfully completed the SC Criminal Justice Academy basic law enforcement training. Possess a SC voter's registration card required by SLED.  Complete physical examination as required by the SC Criminal Justice Academy. Able to work eight-hour shifts, with some overtime required as needed to support daily operations, special assignments and event support.

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